Job Description

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Interacts with customers via telephone, email, or online chat to provide support and information on services.
• Collects and enters orders for new or additional
• Fields customer questions and complaints; when the issue is beyond the Representative’s knowledge, forwards to the assigned specialist or other appropriate staff.

• Ensures that appropriate actions are taken to resolve customers' problems and
• Maintains customer accounts and records of customer interactions with details of inquiries, complaints, or comments.
• Performs other related duties as

REQUIRED SKILLS / ABILITIES:

• Ability to work in a fast-paced environment
• Positive can-do attitude
• Proven ability to multi-task
• Strong verbal and written communication
• Working in a networked environment using Windows and/or Windows like interface using Microsoft office suite such as Word, Excel, Power Point and Outlook at a proficient level

REQUIRED EDUCATION / EXPERIENCE:

• High school diploma or equivalent
• Two (2) years’ experience in Household Goods Moving
• Transportation and moving experience required

PHYSICAL REQUIREMENTS:

• Sitting and typing for extended periods of time
• Must be able to lift 20 lbs. unassisted=

Equal Opportunity Employer: Women/Veterans/Minorities/Disabled up to 20 unassisted

$25–$30 per hour DOE

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities


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For further information, please review the Know Your Rights notice from the Department of Labor.

Job Tags

Hourly pay, Work at office

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