Overview Mercier Consultancy MD is thrilled to offer an exciting opportunity for German Speaking Customer Service Representatives at a prominent Travel Company, located in Greece. This role is perfect for individuals who are passionate about travel and committed to providing outstanding customer service. As a representative, you will assist customers in German, helping them with their travel inquiries and ensuring a delightful experience. Responsibilities Manage customer inquiries regarding travel bookings, itinerary changes, and cancellations via phone, email, and chat in German Provide detailed information about travel destinations, services, and company policies Assist customers with the booking process, changes to itineraries, and any travel-related concerns Resolve customer complaints swiftly and effectively, ensuring high levels of satisfaction Document all customer interactions accurately in the CRM system for consistent follow-up and record-keeping Collaborate with travel agents and various departments to enhance service delivery and customer experience Stay informed about travel regulations, destination updates, and company promotions to assist customers effectively Requirements Fluency in German (both written and spoken) is essential; knowledge of English is a plus Previous experience in customer service, particularly in the travel or tourism industry Strong communication skills and a friendly, professional demeanor Ability to manage inquiries and complaints efficiently while maintaining a positive attitude Excellent organizational abilities and the capacity to handle multiple tasks in a fast-paced environment Familiarity with booking systems and customer relationship management (CRM) tools is desirable Willingness to work flexible hours, including weekends and holidays as necessary Relocation to Greece is required for this position Benefits Competitive Monthly Salary 2 Extra Salaries Per Year Fully Paid Relocation Package Fully Paid Training Health Insurance And Much More.. #J-18808-Ljbffr Mercier Consultancy MD
...Bookkeeper JOB DESCRIPTION Do you have any bookkeeping practice? If so, we want to meet you! As a bookkeeper, you will handle everyday fiscal responsibilities that include but are not limited to Accounts Payable functions, monthly reconciliations, spend...
100% Remote Bookkeeper - Salary is up $85,000 - Work/Life Balance-Unlimited PTO-Flexible Hours - Permanent Direct Hire - Must live CST or EST ~ If you have issues applying, please send your resume directly to ***email_hidden*** My client, one of the fastest-growing...
...Analyst In M&A As an Analyst in M&A, you will be a key player in the execution of the firm's business. You will work with expert professionals at the heart of a leading global investment bank. Senior bankers will get to know you - both as a person and as a valued member...
...Maintenance - Outside Technician - Athletic Fields Specialist Full-time position, 40 hours/week, Monday-Friday Beginning hourly rate... ...when assigned. Equal Opportunity Employer: Lindbergh Schools considers applicants for all positions without regard to race,...
...Anesthesia Technician Your job: The Anesthesia Technician will assist the anesthesia department by providing a clean, orderly, and well stocked anesthesia supply inventory. You will be responsible for maintaining clean and orderly supplies, e.g. scrubs, linens, carts...