Job Description

ITG Communications is hiring a Horizontal Directional Drill Operator in Cleveland, TN

The HDD Operator is responsible for safely and efficiently operating horizontal directional drilling (HDD) equipment to install underground fiber, conduit, and related infrastructure for Fiber-to-the-Home (FTTH) and other telecommunications projects. This position requires skill in operating Vermeer and Ditch Witch drills, attention to detail when working around existing utilities, and a commitment to safety, quality, and teamwork.

Responsibilities

• Safely operate horizontal directional drills (Vermeer, Ditch Witch, or similar) for underground fiber installation.
• Read and interpret utility locates and construction drawings to determine drill path and prevent utility conflicts.
• Trench, place duct, pull cable, and direct bury mainline and drop conduit as required.
• Coordinate with locator, vacuum excavator, and support crew to ensure drill path accuracy and safety.
• Restore job sites to original or better conditions upon completion of work.
• Maintain accurate records of bore lengths, depths, materials, and production.
• Perform basic maintenance and inspection of HDD equipment; report repair needs promptly.
• Lead by example by promoting teamwork, safety, and professionalism on the job site.
• Communicate effectively using hand or audio signals with ground personnel.
• Ensure compliance with all safety procedures, PPE use, and company policies.

Requirements

Education:

High school diploma or equivalent preferred.

Experience:

• Minimum 3 years' experience operating HDD equipment in underground construction or telecom.
• Proven ability to work safely and efficiently under limited supervision.
• Knowledge of utility locating, potholing, and daylighting procedures.
• CDL-A license with tanker endorsement preferred.
• Ability to work outdoors in varying weather conditions and perform physically demanding tasks.
• Strong communication skills, teamwork, and a positive attitude

Key Measures / Key Performance Indicators:

• Bore path accuracy and minimal rework
• Daily production targets met or exceeded
• Equipment maintained in safe operating condition
• Compliance with utility locate and restoration standards

Exposure:

• Daily interaction with construction supervisors, locators, and field crews.
• Coordination with project management, safety, and logistics teams.
• Regular contact with customers, residents, and the public in active work zones.
• Exposure to varying weather conditions, jobsite noise, and traffic environments.

Factors critical to success at ITG Communications for this position:

• Strong safety awareness and commitment to following procedures at all times.
• Technical skill and precision in drill operation and underground utility work.
• Positive, team-oriented attitude that promotes communication and productivity.

Physical Requirements

• Must be able to stand, walk, and operate heavy equipment for extended periods.
• Ability to lift up to 75 lbs and perform manual labor as required.
• Frequent bending, kneeling, and working in outdoor conditions (heat, cold, rain).
• Visual and auditory ability to safely monitor equipment and crew signals.

Additional Comments

ITG is an equal employment opportunity employer. ITG's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information, or any other basis protected by applicable federal, state, or local laws. ITG also prohibits harassment of applicants or employees based on any of these protected categories. It is also ITG's policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.

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