Job Description

Tourism Inspector

The Tourism Inspector evaluates lodgings and restaurants through standardized, on-site reviews to determine eligibility for Diamond Designation. This role is responsible for assigning and reporting designation status, classification, and diamond levels across North America, serving as a trusted authority on quality and standards.

Beyond inspections, the Inspector brings destinations to life through compelling written content and expert recommendations featured across digital platforms, publications, and social media. In the field, this role advises property operators on program standards, shaping how hospitality experiences are delivered and recognized. The Inspector may also represent the organization at industry events, seminars, and trade shows.

Location & Coverage: Based in the Greater Sacramento Area, this role covers a dynamic regional territory across Northern California, Oregon, and Nevada, offering the opportunity to work independently while engaging with a diverse range of destinations and partners. The ideal candidate will reside in the Greater Sacramento Area and work out of their residence.

Duties & Responsibilities:

• Uses time effectively; anticipates obstacles, adjusts priorities as needs change, and keeps others informed of progress.
• Demonstrates excellent interpersonal skills; self-motivated, adaptable, and effective in fast-paced, dynamic, deadline-driven environments.
• Exhibits strong written and oral communication skills, including the ability to communicate through effective property photography.
• Possesses strong time management and organizational abilities.
• Demonstrates an aptitude for and understanding of the latest digital technology related to business practices, communication, and social media applications, including Apple and Microsoft platforms.
• Capable of operating an ATP machine and utilizing swabs to accurately and effectively test hotel surfaces.
• Demonstrates self-awareness by recognizing strengths, limits, and areas for improvement.
• Openly shares and solicits ideas through constructive dialogue and communicates intentions clearly.
• Completes expense reports, weekly work summaries, and other administrative requirements by assigned deadlines.
• Investigates member complaints; takes or recommends appropriate action.
• Provides AAA Multimedia Marketing Representatives with key and timely information necessary to support revenue-generating efforts, including, but not limited to, new listing leads or changes in property status.
• Reports on all unauthorized use of the AAA trademark.

Education & Experience:

• Bachelor's or Associate's degree and relevant experience.
• Minimum of three (3) years of experience working within the hospitality industry, travel-related field, and/or management.
• Must have reliable transportation, have a valid driver's license for operation of a motor vehicle, and possess an acceptable driving record.
• Must reside within the assigned territory and within a reasonable proximity to a major airport.
• Moderate to extensive travel; potentially throughout the United States, Canada, Mexico, and the Caribbean.

Hiring Range: $66,070 - $81,930

This position is also eligible for participation in AAA, Inc.'s Annual Incentive Plan.

AAA Inc. is committed to paying competitively and equitably. The posted range for this position reflects competitive compensation based on market data, internal equity, and the position's skills and requirements. The compensation offered will depend on your qualifications and experience.

AAA Inc. is not accepting unsolicited assistance from any search firms for this employment opportunity. All resumes submitted by search firms to any employee working at AAA, Inc., either by email, the Internet, or in any form and method, without a valid written Statement of Work in place for this position from AAA, Inc. will be deemed the sole property of AAA, Inc. No fee will be paid if AAA, Inc. hires the candidate due to the referral or through other means.

Qualifications

Bachelors or better in Hospitality and Resort Management or related field.

3 years: Bachelor's or Associate's degree and relevant experience in Hospitality and Resort Management. Minimum of three (3) years of experience working within the hospitality industry, travel-related field, and/or management. Must have reliable transportation and have a valid driver's license for operation of a motor vehicle and possess an acceptable driving record. Must reside within the assigned territory and within a reasonable proximity to a major airport.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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